Calling the Social Security Administration (SSA)

The primary contact number for the Social Security Administration is 1-800-772-1213. This number can be used for general inquiries related to Disability benefits, including applying for SSDI or SSI, checking the status of your claim, or getting assistance with any issues you are facing.

What to Expect When You Call SSA:

• Wait Time: Be prepared for possible wait times, as SSA offices are busy.
• Business Hours: SSA’s phone line is open Monday through Friday, from 7:00 AM to 7:00 PM (local time).
• Automated Service: You may first encounter an automated system that can help you with simple questions or direct you to the right department.
• Speak with a Representative: If you need to speak with a representative, make sure you have your Social Security number, claim number, and any relevant medical or employment documentation ready. This will help speed up the process.

Local SSA Office

You can also call your local Social Security office for more personalized assistance. To find the nearest office:

• Visit the SSA Office Locator page on the official SSA website: https://www.ssa.gov/locator/.
• You can search by your zip code to find the nearest office.

Once you have the contact information for your local office, you can call them directly for help with your Disability claim.

Applying for Disability Benefits Over the Phone

If you need to apply for SSDI or SSI, you can apply over the phone by calling 1-800-772-1213. The SSA representative will guide you through the application process, including gathering the necessary information about your work history, medical records, and disability status. Keep in mind that some applicants may also prefer applying online via the SSA website, but calling allows you to get direct assistance.

Status of Your Disability Claim

If you already have an existing claim and want to check the status, call the SSA phone number mentioned above. Be sure to have your claim number on hand, as the representative will need it to pull up your records. They will be able to provide updates, let you know if additional documentation is needed, and advise you on next steps.

Hearing or Appeal Process

If your disability claim was denied and you need to schedule an appeal or request a hearing with an Administrative Law Judge (ALJ), you can also call 1-800-772-1213. The SSA will guide you through the appeals process and provide instructions on how to proceed.

What Information Should You Have Ready When You Call?

To make your call to SSA as smooth as possible, have the following information ready:

• Your Social Security Number (SSN)
• Your claim number (if applicable)
• Your medical records, including information on doctors, hospitals, or clinics you’ve seen for your disability.
• Employment records: Details on your work history, including the names of employers and dates of employment.
• Bank account information: If you’re applying for direct deposit of your disability benefits.

Other Ways to Get Disability Help

In addition to calling the SSA, you may also want to consider:

• Visiting an SSA Office: If you prefer in-person assistance, visit your local SSA office. You can find the address by using the SSA office locator on the SSA website.
• Online Services: The SSA provides various online services for applying for Disability benefits, checking the status of your claim, and updating your information. Visit the official SSA website at www.ssa.gov for more details.