Ways to Check Your Disability Claim Status

Use Your SSA Online Account

The easiest and most convenient way to check the status of your disability claim is through your Social Security online account. If you don’t already have an account, you can create one by visiting the Social Security Administration (SSA) website at www.ssa.gov. Once logged in, you can:

• View the status of your claim: You’ll be able to see if your claim is in progress, has been approved, or has been denied.
• Check for updates: If the SSA requires additional information or documents, you’ll receive updates about what needs to be submitted.
• Request updates: You can also request a new review or follow-up on any part of your claim.

This method allows you to track your application anytime without needing to make a phone call or visit a local SSA office.

Call the SSA

If you prefer to speak to someone directly, you can call the SSA National 800 Number at 1-800-772-1213. This line is available Monday through Friday from 8:00 AM to 7:00 PM (local time). When you call:

• Provide your claim information: Be ready to give your Social Security number and other identifying information to confirm your identity.
• Ask for an update: A representative will be able to tell you the status of your claim and if any further action is required on your part.

Keep in mind that wait times can be long, especially during peak hours, so you may need to be patient.

Visit Your Local SSA Office

Another option is to visit your local Social Security office in person. You can find the nearest office by using the SSA office locator on their website. When you go in person, bring your Social Security number and any other documents related to your claim. A representative will be able to:

• Provide you with the latest information about your claim’s status.
• Answer any questions you may have and help you understand the next steps in the process.

Visiting an SSA office may require you to schedule an appointment, as walk-ins may not always be accepted.

Check Your Claim Status Through a Disability Advocate or Attorney

If you’re working with a disability advocate or attorney, they can also check your claim status on your behalf. Disability professionals often have direct access to case information, which can expedite the process. If you’ve hired legal representation, contact them to inquire about your claim status.

Monitor Your Mail for SSA Notices

While you’re waiting for an update on your claim, the SSA will send you notices via mail about the status of your application. This could include:

• Request for additional information: If the SSA needs more documentation from you to process your claim, they will send a request.
• Decision notices: Once a decision has been made, you’ll receive a notice in the mail detailing whether your claim has been approved or denied.

Be sure to carefully review any mail you receive from the SSA and respond promptly to any requests they make.

What to Expect During the Process

• Initial Processing: After you apply, the SSA will process your application to confirm eligibility. This can take a few months, as they review your medical records, work history, and financial details.
• Medical Review: The SSA may request additional medical information to assess the severity of your condition. This could involve consultative exams, which are additional tests the SSA orders to gather more evidence of your disability.
• Decision Timeline: Typically, the SSA takes about 3 to 6 months to make an initial decision on your claim. However, some claims may take longer if there is a backlog or additional information is needed.
• Possible Denial and Appeals: If your claim is denied, you have the right to appeal the decision. This can significantly extend the process, but the SSA is required to review your appeal and make a determination. It’s important to monitor your case throughout the appeals process to ensure that all necessary steps are completed.