How to get help with Social Security?

How to get help with Social Security?

By Hogan Smith

Updated 02/04/2025


Navigating the Social Security system can be challenging, especially if you're unfamiliar with how it works. Whether you need assistance applying for benefits, understanding your eligibility, or resolving issues with your account, there are resources available to help. Here’s a guide on how to get help with Social Security.

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Contact the Social Security Administration (SSA)

The Social Security Administration (SSA) is the federal agency responsible for overseeing Social Security benefits. If you need help with any aspect of Social Security, the SSA is your primary resource.


  • By Phone: Call the SSA at 1-800-772-1213. This number is available Monday through Friday, from 8:00 AM to 7:00 PM. SSA representatives can assist with questions about Social Security Disability (SSD), Supplemental Security Income (SSI), retirement benefits, and more.
  • Online Services: The SSA provides a variety of online services. You can visit www.ssa.gov to access resources like:
  • Applying for benefits online
  • Checking the status of your application
  • Requesting a replacement Social Security card
  • Calculating your retirement benefits
  • In-Person Services: If you prefer in-person assistance, you can schedule an appointment at your local Social Security office. To find an office near you, visit the SSA website or call the toll-free number.


Social Security Disability Advocates and Lawyers

If you're applying for Social Security Disability benefits, an experienced disability advocate or disability lawyer can significantly help. These professionals specialize in navigating the Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) application processes and can offer guidance on how to:


  • Determine eligibility for SSD or SSI
  • Complete and submit your application correctly
  • Prepare for appeals if your application is denied


Most disability advocates  and lawyers work on a contingency fee  basis, meaning they only get paid if you win your case. If you’re unsure where to start, a disability attorney  can provide valuable assistance without requiring upfront fees.


Social Security Administration Publications

The SSA offers a range of helpful publications to guide you through the process of applying for Social Security benefits. Some of these include:


  • “Social Security Disability Benefits”: This publication provides a comprehensive overview of SSDI and SSI, including eligibility requirements, the application process, and how benefits are calculated.
  • “Your Retirement Benefits”: This booklet explains how to qualify for Social Security retirement benefits and how to apply.


These publications are available on the SSA website and can help you understand the process and your rights.


Local Nonprofit and Community Organizations

There are many local and national organizations that provide assistance to individuals applying for Social Security benefits, especially Social Security Disability (SSD) or SSI benefits. Some nonprofit organizations offer free help with filling out applications, gathering medical records, or filing appeals. Consider contacting:


  • National Organization of Social Security Claimants' Representatives (NOSSCR): This organization can help connect you with qualified disability attorneys and advocates.
  • Local Disability Advocacy Groups: Many local organizations specialize in helping people with disabilities access Social Security benefits.
  • Aging Services: Organizations that assist seniors may offer help with Social Security retirement or survivor benefits.


Check with your local community center or health clinic to find organizations offering free or low-cost assistance with Social Security-related issues.


Volunteer Lawyers or Legal Aid Services

If you cannot afford an attorney or advocate to help with your Social Security case, you may qualify for assistance from legal aid organizations or volunteer attorneys. These organizations often provide free legal services to individuals who meet certain income guidelines. Legal aid services can assist with:


  • Navigating the Social Security Disability application process
  • Appealing a denial of benefits
  • Understanding your rights under Social Security law


You can find legal aid offices  in your area by visiting websites like the Legal Services Corporation (LSC)  or contacting your local bar association.


Friends, Family, and Support Groups

If you’re feeling overwhelmed, don’t hesitate to reach out to friends and family for help. Sometimes, simply discussing the process with someone who has been through it can provide valuable insights and emotional support.


Additionally, many disability support groups exist to offer peer-to-peer assistance. These groups can connect you with individuals who have experienced similar challenges and can offer tips, encouragement, and recommendations for navigating the Social Security system.

How Hogan Smith Can Help You

At Hogan Smith, we understand that applying for Social Security benefits can be a complicated and sometimes frustrating process. Whether you need help with Social Security Disability, SSI, or other types of benefits, our experienced team is here to assist you every step of the way.


  • Free Consultations: We offer free consultations to assess your case and determine your eligibility for benefits.
  • Guidance Through the Application Process: Our team can help you complete your application accurately and ensure you provide all necessary documentation.
  • Appeals and Hearings: If your claim is denied, we’ll help you through the appeals process and represent you at hearings.

Contact Hogan Smith Today

If you need help with Social Security benefits, whether you’re applying for Social Security Disability, retirement benefits, or other forms of assistance, Hogan Smith is here to help. Contact us for a free consultation, and let us guide you through the process with experienced, reliable support.


Further Reading

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Updated February 10, 2025

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

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