Where to Start When You Need Help with Social Security Benefits

Visit the Social Security Administration’s Website  (www.ssa.gov)

The Social Security Administration (SSA) provides a wealth of resources on its official website. You can find answers to many common questions, access forms, and even apply for benefits online. Key features include:

• Online Applications: You can apply for Social Security Disability, SSI, and retirement benefits online through the SSA’s website.
• FAQs: The SSA’s Frequently Asked Questions (FAQs) page provides quick answers to a variety of inquiries about Social Security programs.
• My Social Security Account: You can create a personal account to track your benefits, manage your payments, and get personalized information about your Social Security benefits.

The website is user-friendly and can be a great starting point for basic help with your Social Security benefits.

Call the SSA’s National Helpline

If you need personalized assistance or have questions that are not easily answered online, you can call the SSA’s toll-free helpline at 1-800-772-1213. The helpline is available Monday through Friday, and SSA representatives can assist you with:

• Application assistance: Help with filling out forms or answering questions about eligibility.
• Claim status: Checking the status of your application or benefits.
• Appeals: If your claim was denied, the helpline can guide you through the appeals process.

If you have trouble hearing or are deaf, you can call the SSA’s TTY number at 1-800-325-0778 for assistance.

Schedule an In-Person Appointment

For more complex questions or if you need help with a specific issue related to your Social Security benefits, you can schedule an appointment at your local Social Security office. Visit the SSA’s office locator at www.ssa.gov/locator to find an office near you.

In-person visits are helpful for:

• Filing appeals: If you’ve been denied benefits, you may need to submit documents or speak with a representative in person.
• Providing additional documentation: If you need to submit new or updated paperwork for your case.
• Receiving more detailed advice: For complicated questions regarding your benefits or eligibility.

It’s important to note that many offices require appointments, so be sure to schedule ahead of time.

Seek Assistance from a Disability Lawyer

If you’re applying for Social Security Disability benefits or have been denied benefits, disability lawyers can help guide you through the process and increase your chances of success. A disability lawyer can assist with:

• Filing your claim: They can ensure all required documents are submitted and help you avoid mistakes.
• Gathering medical evidence: A lawyer can help you gather the necessary medical records and expert opinions to support your claim.
• Navigating the appeals process: If your claim is denied, a lawyer can represent you in hearings, manage legal paperwork, and help present your case.
• No upfront fees: Most disability lawyers work on a contingency fee basis, meaning they only get paid if you win your case.

Many law firms, including Hogan Smith, offer free consultations, so it’s worth reaching out if you need help with your case.

Contact a Social Security Advocate or Nonprofit Organization

Several advocacy groups and nonprofit organizations specialize in helping individuals navigate the Social Security benefits system, particularly for disability claims. Some of these organizations offer free assistance, such as:

• National Organization of Social Security Claimants' Representatives (NOSSCR): This organization can help you find experienced professionals who specialize in Social Security disability claims.
• Disability Rights Organizations: Many states have organizations that provide free or low-cost assistance for those applying for SSD or SSI benefits, including help with appeals.

These groups can often provide you with specific advice tailored to your case and help you understand your options.

Join Online Forums and Social Media Groups

Many online communities, such as forums and Facebook groups, are dedicated to Social Security benefits and can offer support from individuals who have gone through the process themselves. These groups can be a source of moral support and practical tips, such as:

• What worked in their claims and appeals.
• How to handle delays in receiving benefits.
• What to do if your application is denied and how to successfully appeal.

While these groups can be helpful for gathering advice, remember that they’re not a substitute for official legal or SSA guidance.

Contact Your Congressman or Local Representative

If you’re facing significant delays in receiving your benefits or need urgent assistance with your claim, contacting your congressman or local representative can sometimes help. Elected officials often have staff who specialize in helping constituents with federal agencies, including the SSA. They may be able to:

• Follow up on your claim: Help expedite the process if there are delays.
• Advocate for you: Push for quicker responses or decisions on your behalf.
• Provide guidance: Offer advice or refer you to other resources.