Who Do I Call for Disability Benefits?

Who Do I Call for Disability Benefits?

By Hogan Smith

Updated 02/21/2025


Applying for disability benefits can be a confusing process, and knowing who to call for assistance is essential to getting the help you need. Whether you're applying for Social Security Disability Insurance (SSDI), Supplemental Security Income (SSI), or another type of disability benefit, understanding the proper contacts and steps can ensure your claim is processed smoothly. Here’s who you should call for disability benefits.

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Social Security Administration (SSA)

For Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI), the primary point of contact is the Social Security Administration (SSA). The SSA manages the application process for these two programs and can assist you with any questions or concerns regarding your claim.


  • Call the SSA at 1-800-772-1213: This is the official phone number for the SSA’s national customer service center. You can reach out to them to apply for disability benefits, inquire about the status of your application, or get answers to specific questions about your case.
  • TTY for Hearing Impaired: If you have hearing difficulties, you can call the SSA’s TTY line at 1-800-325-0778. This line is dedicated to helping individuals who are deaf or hard of hearing.
  • Local SSA Office: You can also visit your local SSA office for in-person assistance. Use the SSA website to find the nearest office to you and schedule an appointment if needed.


The SSA is responsible for guiding you through the disability application process, so they are the first and most crucial contact.


Disability Attorneys

If you need legal assistance with your disability claim, you may want to consult with a disability attorney. While the SSA can help with the application process, disability attorneys specialize in navigating the legal complexities of Social Security Disability cases, especially if you encounter problems with your claim or need to go through the appeals process.


  • Contact a Disability Attorney: If you’re considering hiring a disability lawyer, they will often offer a free consultation. They can provide advice on how to proceed, help you fill out your application, and represent you in hearings.
  • Contingency Fees: Disability attorneys typically work on a contingency fee basis, meaning they only get paid if you win your case. Their fee is usually a percentage of your back benefits.


Disability Advocates

If you prefer not to hire an attorney but still need help, you can contact a disability advocate. Advocates are professionals who assist with the application process by helping you gather evidence, complete forms, and provide guidance. Unlike attorneys, advocates cannot represent you in court or hearings, but they can still offer valuable assistance.


  • National and Local Advocacy Groups: Many non-profit organizations, such as the National Organization of Social Security Claimants' Representatives (NOSSCR), offer resources and advocacy for individuals applying for disability benefits.


Medical Providers

Your doctor or healthcare provider plays a critical role in the disability process by providing medical records and supporting documentation of your condition. While you won’t be calling your doctor directly for assistance with the application, they will be a vital contact for:


  • Obtaining Medical Records: Your doctor’s records help establish the severity of your disability.
  • Getting a Letter of Support: A letter from your doctor explaining how your condition prevents you from working can be helpful in strengthening your case.


It’s essential to have clear communication with your healthcare providers to ensure that the SSA has all the documentation needed to process your claim.


State Disability Offices (For State-Specific Programs)

Some states have their own state disability insurance programs (SDI) in addition to federal benefits. If you live in a state with such a program, you may need to contact your state disability office for assistance.


  • Contact Your State Office: Visit your state’s disability website or call the state office to inquire about eligibility, application processes, and the benefits available in your state.


Examples of states with their own disability programs include California, New Jersey, and Rhode Island. Be sure to check if your state offers additional benefits to complement federal SSDI or SSI.


The Department of Veterans Affairs (VA)

If you are a veteran or currently in active military service, you may be eligible for disability benefits through the Department of Veterans Affairs (VA). The VA provides compensation for service-related disabilities.


  • Call the VA at 1-800-827-1000: This number will connect you with the VA benefits office, where you can apply for disability compensation or get information on the process.
  • Visit a VA Regional Office: You can also visit a VA regional office to get in-person assistance with filing your disability claim.


The VA can guide you through the process and answer questions specific to military-related disabilities.


Nonprofit Organizations and Support Groups

Certain nonprofit organizations and support groups can also provide assistance for individuals applying for disability benefits. These organizations may offer free or low-cost support for:


  • Navigating the application process
  • Appealing a denied claim
  • Providing resources specific to your disability or condition


Look for organizations specific to your condition (e.g., cancer, arthritis, mental health) as they may have additional resources or support for disability applicants.


Online Resources and Help Centers

If you prefer to apply for disability benefits or get information online, there are numerous online resources that can help guide you through the process:


  • SSA Website: Visit www.ssa.gov for detailed information on how to apply for disability benefits, track your claim, and access helpful forms and guides.
  • Disability Help Centers: Many online platforms provide step-by-step guides, FAQs, and resources to assist with the application process, including forms, eligibility criteria, and more.

How Hogan Smith Can Help

At Hogan Smith, we understand that applying for disability benefits can be overwhelming, and we’re here to help. Our experienced team can guide you through the entire process, whether you’re applying for SSDI, SSI, or a state-specific program. We’ll help you gather the necessary medical documentation, complete the paperwork, and represent you in the appeals process if your claim is denied.

Contact Hogan Smith Today

If you need assistance with your disability benefits application or have questions about who to contact, contact Hogan Smith today. We offer free consultations and are here to ensure you receive the benefits you deserve.


Further Reading

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Updated February 10, 2025

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

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