Who do I talk to about Disability Benefits?

Who do I talk to about Disability Benefits?

By Hogan Smith

Updated 02/13/2025


Navigating the disability benefits process can be complex, but knowing who to talk to can make it easier. Whether you're applying for Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI), there are various professionals and agencies who can guide you. Here’s a breakdown of who you can reach out to for help with your disability benefits.

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Social Security Administration (SSA)

The Social Security Administration (SSA) is the primary agency that handles SSDI and SSI applications. If you have any questions about your eligibility, the application process, or the status of your claim, the SSA is the first place to turn.


  • Call the SSA: You can reach the SSA’s toll-free number at 1-800-772-1213. The SSA’s representatives can help you with questions about your benefits, application, and general disability-related concerns.
  • Visit the SSA website: The official SSA website (www.ssa.gov) provides detailed information about the application process, eligibility requirements, and more. You can also apply for SSDI or SSI online.


Disability Lawyer or Advocate

If you're facing challenges with your disability claim, it might be helpful to talk to a disability lawyer or a disability advocate. These professionals specialize in Social Security Disability claims and can help you navigate the complex system.


  • Disability Lawyers: A disability lawyer can assist with filing your claim, gathering medical evidence, and representing you during the appeals process if your claim is denied. Most disability lawyers work on a contingency fee basis, meaning they don’t charge unless you win your case.
  • Disability Advocates: Disability advocates are non-attorney professionals who can help with the application and appeals process. While they don’t provide legal representation, they can offer guidance and support in preparing your claim and helping you communicate with the SSA.


Local SSA Office

If you prefer in-person assistance, you can visit your local SSA office. SSA employees at these offices can assist with:


  • Submitting your application.
  • Providing information on disability programs.
  • Answering questions about the status of your claim.


To find the nearest SSA office, use the SSA’s office locator tool available on their website: SSA Office Locator.


Medical Providers (Doctors and Specialists)

Your doctors and specialists play a critical role in your disability application process. They can help by providing the medical evidence that supports your disability claim. Here's how they can help:


  • Documenting your condition: Your physician can provide reports that detail how your medical condition prevents you from working.
  • Medical opinions: A letter from your doctor explaining how your disability impacts your daily life and ability to work can be very valuable in your claim.
  • Specialists: If you see specialists (e.g., neurologists, cardiologists), make sure they provide relevant medical records to support your disability claim.


State or Local Disability Programs

In some cases, your state or local government may offer programs or assistance to help with the disability benefits process. While Social Security handles SSDI and SSI, local agencies might offer services like:


  • State-specific programs: Some states have additional benefits or services for individuals who qualify for disability benefits, like financial assistance or help with the application process.
  • Community resources: Nonprofit organizations or community centers may also offer resources to help you apply for disability benefits and navigate the process.


Family and Friends

Don’t overlook the support of family and friends during your disability application process. While they might not have direct answers to legal or medical questions, they can:


  • Assist with paperwork: They can help you organize and keep track of your documents and appointments.
  • Provide emotional support: Going through the disability benefits process can be stressful, and having a support system in place is invaluable.


Social Workers and Case Managers

If you're working with a hospital, clinic, or rehabilitation center, you may have access to a social worker or case manager. These professionals can be invaluable in:


  • Helping with your disability claim: Social workers are often familiar with the process and can assist you in understanding your rights and options.
  • Connecting you to resources: They may be able to connect you with other community resources, legal assistance, or help you manage paperwork.


Veterans’ Affairs (VA) – For Veterans

If you're a veteran, you may also be eligible for disability benefits through the Department of Veterans Affairs (VA). The VA has its own set of disability programs that are separate from SSDI and SSI, but veterans who are eligible for both types of benefits can apply for both.


  • VA Disability Benefits: Contact the VA if you believe your disability is related to your military service.
  • Veterans' Service Officers (VSOs): A VSO can help you apply for both VA disability benefits and Social Security Disability. They are experts in helping veterans navigate the complex world of disability benefits.

How Hogan Smith Can Help

At Hogan Smith, we understand that the disability process can be overwhelming. Our experienced team can assist you with:


  • Filing your application: Whether for SSDI or SSI, we’ll help you gather the necessary documentation and complete the application.
  • Navigating the appeals process: If your claim is denied, we’ll guide you through the appeals process and represent you at hearings.
  • Connecting with the right professionals: We can help you get the support and medical evidence you need for a successful claim.

Contact Hogan Smith Today

If you're unsure who to talk to or need help with your disability benefits claim, Hogan Smith is here for you. Contact us for a free consultation and get the support you need.


Further Reading

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Updated February 10, 2025

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

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