Who Handles Disability Claims?

Who Handles Disability Claims?

By Hogan Smith

Updated 02/27/2025


When you apply for Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI), there are several key players involved in processing your claim. Understanding who handles your claim can help you navigate the system more effectively and ensure that your application is handled correctly. Here’s a breakdown of the individuals and agencies responsible for managing disability claims.

Find out if you qualify for SSDI benefits. Pre-qualify in 60 seconds for up to $4,018 per month and 12 months back pay.

Please answer a few questions to help us determine your eligibility.


Social Security Administration (SSA)

The Social Security Administration (SSA) is the federal agency responsible for managing and overseeing SSDI and SSI programs. The SSA is the primary entity that processes your disability claim, makes determinations, and ultimately decides whether you are eligible for benefits. The SSA's role includes:


  • Reviewing Applications: The SSA is responsible for receiving and reviewing your initial disability application.
  • Making Initial Decisions: After reviewing your application, the SSA determines whether you meet the criteria for disability benefits.
  • Sending Notification: Once a decision is made, the SSA will notify you of the outcome, whether your claim is approved or denied.


You can apply for disability benefits directly through the SSA’s website at www.ssa.gov.


Disability Determination Services (DDS)

Once your application is submitted, it is sent to a state-level agency called Disability Determination Services (DDS). The DDS is responsible for reviewing the medical evidence in your application and making a determination about whether you meet the SSA’s definition of disability.


Here’s what the DDS does:

  • Medical Review: DDS evaluates your medical records, including doctor’s notes, lab results, and any other relevant documentation.
  • Consulting with Medical Experts: In some cases, DDS may consult with doctors or specialists to review your medical condition and how it affects your ability to work.
  • Making Recommendations: Based on the evidence, DDS recommends whether you should be approved or denied for disability benefits.


If DDS needs more information to make a decision, they may ask you to provide additional documents or undergo a consultative examination (CE) with a doctor selected by the SSA.


Administrative Law Judges (ALJ)

If your claim is denied by the SSA and you decide to appeal the decision, an Administrative Law Judge (ALJ) will handle your case during the hearing process. ALJs are independent judges who have the authority to make decisions in disability cases after reviewing all available evidence.


What an ALJ does:

  • Conducts a Hearing: If your claim is denied and you request a hearing, the ALJ will review your case and listen to your testimony and that of any witnesses you bring.
  • Reviews New Evidence: The ALJ can consider new evidence that wasn’t part of your original application and make a fresh decision based on the full picture of your case.
  • Makes a Decision: After the hearing, the ALJ will make a final ruling on whether you qualify for disability benefits.


Disability Lawyers or Advocates

While not part of the official SSA or DDS process, a disability lawyer or advocate can play an important role in helping you navigate the claims process. These professionals are experts in Social Security disability law and can assist you at various stages of your claim.


How a disability lawyer or advocate can help:

  • Assist with the Application: They can help ensure that your initial application is complete and accurate, reducing the chances of delays or denials.
  • Gather Medical Evidence: A lawyer or advocate can help gather medical records, letters from doctors, and other important evidence to support your claim.
  • Help with Appeals: If your claim is denied, a lawyer or advocate can help you with the appeals process, including preparing your case for a hearing before an ALJ.


While hiring a lawyer is not required to apply for disability benefits, many people find that working with a lawyer increases their chances of approval and can speed up the process.


State Disability Agencies (for State-Specific Programs)

In some states, there are state-run disability programs that provide assistance to people who cannot work due to a disability. These programs are separate from SSDI and SSI, but may have similar application processes. Some states may also have additional programs that complement federal benefits.


For example:

  • State Disability Insurance (SDI): Some states, like California, offer state-run disability insurance programs that provide benefits to individuals who are temporarily disabled and unable to work due to illness or injury. The state disability agency handles these claims.


You should check your state’s disability agency if you are applying for state-based benefits in addition to federal benefits.

How Hogan Smith Can Help

If you're looking for guidance in applying for SSDI or SSI, Hogan Smith can help by navigating the complex claims process. Here's how we assist:


  • Application Assistance: We ensure that your application is complete, accurate, and includes all necessary medical evidence to maximize your chances of approval.
  • Representation in Appeals: If your claim is denied, we’ll represent you through the appeals process and prepare you for a hearing with an Administrative Law Judge (ALJ).
  • Disability Lawyer Support: Our team includes disability attorneys who specialize in SSDI and SSI cases and can guide you through each stage of your claim.

Contact Hogan Smith Today

If you're unsure about who handles your disability claim or need assistance throughout the process, Hogan Smith is here to help. Contact us today for a free consultation, and let us help you navigate the disability claims process with confidence and support.


Further Reading

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

Was this helpful?

Boost Your Chance of Being Approved

Get the Compensation You Deserve

Our experts have helped thousands like you get cash benefits.

Contact Us


How It Works
A black and white drawing of a checklist and a handshake.
1

Briefly tell us about your case

A stack of papers with lines on them on a white background.
2

Provide your contact information

A black and white icon of a scale of justice and a briefcase.
3

Choose attorneys to contact you

Share by: