Who to talk to about Disability Benefits?

Who to talk to about Disability Benefits?

By Hogan Smith

Updated 02/12/2025


If you are seeking Social Security Disability benefits or need assistance with the process, it's important to know who to contact. Navigating the Social Security Administration (SSA) system can be complex, and reaching out to the right people at the right time can make a big difference in the success of your claim. Here’s a guide on who to talk to about disability benefits and how to get the help you need.

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Social Security Administration (SSA)

The Social Security Administration (SSA) is the main organization responsible for managing disability benefits. You should reach out to the SSA for the following reasons:


  • To start your application for Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI).
  • To ask about eligibility requirements and to get specific guidance on how to apply.
  • To check the status of your claim or request updates on your case.
  • For general questions regarding how disability benefits work.


You can contact the SSA through their official website at www.ssa.gov, by phone at 1-800-772-1213, or by visiting your local SSA office.


Your Doctor or Medical Provider

Your doctor is an essential person to talk to when applying for disability benefits, as medical evidence is a cornerstone of your claim. You should:


  • Consult with your doctor regularly to ensure you are receiving the proper treatment and care for your condition.
  • Request detailed medical records and documentation that can support your claim.
  • Have your doctor provide a written opinion about how your condition limits your ability to work, which can significantly strengthen your case.


If you see any specialists, it’s also important to consult with them and obtain any relevant documentation that supports your disability.


Disability Benefits Advocate

A disability benefits advocate is a professional who specializes in helping individuals apply for and navigate the disability benefits process. Unlike lawyers, advocates usually do not charge a fee unless you win your claim, and their services may include:


  • Assisting with application preparation and documentation.
  • Helping you gather medical records and evidence.
  • Representing you in front of the SSA during the claims process.
  • Advising you on how to appeal a denial.


If you’re looking for support without hiring a lawyer, an advocate can be a helpful resource. Many of them work on a contingency fee basis, meaning they only get paid if you win your case.


Social Security Disability Lawyer

If your case is complicated or you are going through the appeals process, you might want to consider consulting a Social Security Disability lawyer. While lawyers are not required to apply for disability benefits, they can be invaluable in the following situations:


  • You need help understanding the complexities of the SSA’s disability criteria.
  • You want professional legal representation during an appeal or hearing before an Administrative Law Judge (ALJ).
  • You need assistance gathering evidence, preparing your case, or negotiating with the SSA.


While hiring a lawyer can be expensive, many work on a contingency basis, meaning they only charge you if your claim is successful. If you decide to hire a lawyer, look for one who specializes in Social Security Disability law.


Vocational Rehabilitation Counselor

A vocational rehabilitation counselor can be helpful if you need assistance proving how your disability affects your ability to perform work tasks. They can:


  • Evaluate your work history and determine what types of jobs you may be able to perform.
  • Provide vocational testing to assess your ability to work in other fields.
  • Help with strategies for returning to work or transitioning to a new type of employment, if possible.


Vocational rehabilitation services may be available through state programs or as part of your disability benefits application.


Local Support Groups or Nonprofits

If you need emotional support, resources, or general advice, local support groups or nonprofit organizations can be a great resource. Many groups focus on specific disabilities and can help you:


  • Learn more about your disability and the benefits process.
  • Connect with others who are going through similar experiences.
  • Get advice on how to handle the SSA system and improve your chances of success.


These organizations often provide free seminars, workshops, and other resources to help guide you through the disability process.


Family and Friends

While they may not be experts in the disability process, your family and friends can provide invaluable emotional support. They can:


  • Help you stay organized by keeping track of deadlines and paperwork.
  • Assist with transportation to doctor appointments or SSA hearings.
  • Offer encouragement during what can be a long and frustrating process.


Having a solid support system at home can ease some of the stress that comes with applying for disability benefits.


State or Local Government Resources

Many states offer additional resources that can assist with the disability process. You should reach out to:


  • State disability agencies: These offices may provide assistance with applications or connecting you with local advocates and services.
  • Local Social Services: These offices may have additional programs that help you navigate the application process or provide additional financial assistance while your case is pending.


You can often find contact information for these services on your state’s official website.


The Appeals Council (if your claim is denied)

If your disability claim is denied and you want to appeal, you will need to talk to the Appeals Council. They review your case and may decide whether to approve or deny your appeal. It’s important to:


  • Submit all additional evidence that was not considered in the original claim.
  • Request a hearing with an Administrative Law Judge (ALJ) if the Appeals Council finds your claim isn’t clear-cut.

How Hogan Smith Can Help

At Hogan Smith, we can help you navigate the disability benefits process by:


  • Offering expert guidance on disability eligibility and the application process.
  • Assisting with gathering and organizing your medical evidence and records.
  • Representing you during appeals hearings or if your claim is denied.
  • Helping you explore other disability support resources available in your area.

Contact Hogan Smith Today

If you’re ready to apply for disability benefits or need help navigating the process, Hogan Smith is here to support you. Contact us today for a free consultation, and let us help you through every step of the way.


Further Reading

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Updated February 10, 2025

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

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