How do I get a disability caseworker?

By Hogan Smith

Updated 04/04/2025


If you're applying for Social Security Disability benefits, having a disability caseworker can be incredibly helpful in navigating the complex application process. A caseworker can assist you with filling out forms, gathering the necessary documentation, and ensuring that your case is properly handled throughout the process. Here’s how to get a disability caseworker and what you can expect from working with one.

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Steps to Get a Disability Caseworker


Apply for Disability Benefits

The first step in getting a disability caseworker is to apply for Social Security Disability benefits. You can apply online through the Social Security Administration (SSA) website, by calling the SSA at 1-800-772-1213, or in person at your local Social Security office.


Once you submit your application, the SSA will assign a claims examiner (your disability caseworker) to review your case. They will help guide you through the process, ensuring that your application is complete and that you meet all the eligibility requirements.


Contact Your Local Social Security Office

If you want to speak directly with a caseworker before or after applying, you can contact your local Social Security office. They can provide guidance on the application process and answer any specific questions about your case. Here's how to contact them:


  • Call the SSA: You can call the SSA’s toll-free number at 1-800-772-1213 for assistance. When you call, explain your situation, and they will direct you to the appropriate caseworker or provide the necessary information.
  • Visit a Local SSA Office: If you prefer face-to-face interaction, you can visit your local SSA office in person. The SSA will assign a caseworker to assist with your application and answer any questions you may have.


Work with a Disability Advocate or Lawyer

While Social Security assigns a caseworker to your claim, working with a disability advocate or attorney can provide additional support throughout the process. Advocates and attorneys who specialize in Social Security Disability claims can assist you in preparing your application, gathering medical evidence, and appealing denials if necessary.


  • Disability Advocates: Disability advocates are non-attorney professionals who help individuals with their disability claims. They are experienced in navigating the SSA process and can serve as a liaison between you and the SSA.
  • Disability Lawyers: Disability lawyers have legal expertise and can represent you during the application process, as well as in appeals or hearings. They can be particularly helpful if your claim is denied or if you face complex legal issues.


Submit Necessary Documentation

In order for your caseworker to effectively assist you, you will need to submit medical records, employment history, and any other required documentation. Your caseworker may request these documents from you, so be sure to respond promptly to avoid delays in processing your claim.


Follow Up Regularly

It’s important to follow up regularly with your disability caseworker to ensure that your claim is progressing and to address any issues that arise. If you haven’t heard from your caseworker in a while, don’t hesitate to call or visit the SSA office to check the status of your application.


What a Disability Caseworker Does

Your disability caseworker, also known as a claims examiner, plays a critical role in your Social Security Disability claim.


Here are some of the key responsibilities of a disability caseworker:

  • Reviewing Your Application: Your caseworker will carefully review your application and the documentation you submit to determine if you meet the eligibility criteria for Social Security Disability.
  • Requesting Additional Information: If the SSA needs more information from you, your caseworker will request it. This could include medical records, work history, or personal details about your condition.
  • Ensuring Proper Documentation: Your caseworker will verify that your medical evidence and other documentation are complete and meet the SSA’s standards.
  • Helping with Appeals: If your claim is denied, your caseworker can guide you through the appeals process, helping you to file a request for reconsideration or a hearing with an Administrative Law Judge (ALJ).

How Hogan Smith Can Help

At Hogan Smith, we understand the importance of having professional support throughout the disability application process. While you will be assigned a caseworker from the Social Security Administration, our team can provide assistance in several ways, including:


  • Helping you understand the disability application process.
  • Assisting you in gathering and organizing medical records to strengthen your claim.
  • Representing you through the appeals process if your claim is denied.
  • Providing guidance on how to work with your disability caseworker effectively.

Contact Hogan Smith Today

If you’re ready to apply for Social Security Disability benefits and want to ensure you have the right support, Hogan Smith is here to help. Our experienced team can help guide you through the process and work with you to make sure your claim is as strong as possible. Contact us today for a free consultation!


Further Reading

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Updated February 10, 2025

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

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